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Coastline Housing
Coastline Housing is one of the South West’s leading Housing Associations with almost 4,000 properties providing housing services throughout Cornwall. We originally assisted Coastline with the development of a strategy for the control of water hygiene and safety to include compliance with ACOP L8 and have since embarked on a 5 year programme of risk assessments, monitoring and minor plumbing improvement works. We also received recognition from the HSE for our strategy which meets the legal requirements without excessive cost to Coastline or interruption to their tenants. Staff at all levels in the coastline organisation have received training appropiate to the level of responsibility.
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Cornwall College
Cornwall College consists of 7 campuses spread across various locations in Cornwall. QES have helped Cornwall College establish and maintain compliance with the HSE’s ACOP L8 for legionella control by undertaking legionella risk assessments, staff training, cleaning and disinfections, and implementing and managing an ongoing scheme for compliance and risk management.
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Devon NHS Primary Care Trust
Devon’s NHS Primary Care Trust consists of over 130 hospitals, healthcare centres, day clinics and ambulance stations. QES helped the estates departments meet and maintain ongoing compliance with strict water hygiene standards including ACOP L8 and HTM-04 by undertaking compliance audits, legionella risk assessments, water system monitoring, water quality sampling, thermostatic mixing valve servicing, shower head cleaning, water tank disinfecting and plumbing improvements. We have also improved the standard of water quality at one of South Devon’s Mental Health hospitals by improving the treatment and distribution system from the hospital’s own private borehole supply.
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Holiday Home Management
Holiday Home Management Ltd provide property management and property maintenance services to holiday home owners and second home owners throughout South West England. QES have established a strong relationship with Holiday Home Management providing a range of plumbing and heating services including gas safety inspections and servicing, water hygiene inspections and around-the-clock plumbing and heating reactive and planned maintenance services.
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Marks and Spencer
In partnership with one of the UK’s leading water hygiene service providers, QES have undertaken legionella risk assessments and water hygiene audits at Marks & Spencer stores across England and Scotland.
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Network Rail
Working on behalf of Dean & Dyball Rail, QES has carried out legionella risk assessments, water quality sampling and plumbing improvements for over 150 network rail sites on the South West (Taunton to Lands End) and Wales railway networks, including station buildings, signal boxes and maintenance depots. All staff involved underwent medical examination, drugs and alcohol testing and specialist safety training in order to hold Personal Track Safety (PTS) cards for working on or near a railway line.
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Tregenna Castle
Tregenna Castle is one of Cornwall’s gems – an 81 bedroom hotel with 70 self catering lodges on a 72 acre estate with a golf course and leisure centre, all overlooking St Ives Bay. QES have provided Tregenna Castle with a legionella risk assessment and implemented an annual water hygiene management programme to meet the requirements of the HSE’s ACOP L8, including microbiological sampling from their spa and swimming pools. Tregenna’s management team were so impressed with our quality of service that we have now carried out gas safety inspections for their self catering lodges and assisted them with general plumbing and heating maintenance across the estate.